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The R.E.B.O.O.T.
The R.E.B.O.O.T.
Serving the Greater Austin & Central Texas Region

Digital skills training for adults returning home after incarceration

We teach practical, everyday tech: smartphones, online safety, email, online forms, and the tools people need to reconnect with family and access essential services.

Partner With Us

For transitional homes and reentry organizations—pilot a 3‑session digital skills program with your residents/clients.

Apply as a Participant

For formerly incarcerated adults seeking digital skills support.

Small-group, hands-on sessionsPatient, beginner-friendly teaching

3

Week training track for individuals

Our Mission

Closing the digital divide, one person at a time

R.E.B.O.O.T. stands for Reentry, Education & Building Opportunities through Online Technology. We believe everyone deserves the chance to navigate the digital world with confidence.

Many returning citizens leave incarceration without the tools or know-how to succeed in a tech-driven world. We provide calm, hands-on training so people can apply for jobs, pay bills, connect with family, and access essential services — all on their own.

60–90

Minutes per session

Hands-on

Small groups + 1:1 help

Our 3-Week Program

Practical skills for everyday digital life

Small group instruction with hands-on practice and one-on-one support. Completers receive a device or technology service subscription and a certificate.

Week 01

Smartphone Basics, Communication & Apps

Power on/off, charging, home screen, settings, making calls, sending texts, saving contacts, avoiding spam, downloading apps, using maps, weather, calendar, and community resources.

Week 02

Internet Basics & Online Safety

Connecting to Wi-Fi, using a browser, searching for trusted information, creating accounts, strong passwords, recognizing scams, protecting personal info, and safe browsing.

Week 03

Reentry Support Through Tech

Using email, online forms, telehealth, benefits, job applications, paying bills, online banking, video calls, and accessing essential services independently.

Why This Matters

Imagine coming home to a world you don't recognize

After years behind bars, the world moves on. Phones change. Apps replace offices. Bills go online. For many returning citizens, the digital world feels like a foreign country — and there's no guidebook.

A Story We Hear Too Often

A grandparent comes home after years away. Their grandkids try to video call — but they don't know how to answer. They stare at the screen while it rings. Someone has to walk them through it like they're starting from scratch.

They feel embarrassed. They've already missed so much — and now they can't even figure out a phone.

R.E.B.O.O.T. exists so no one has to face the digital world alone. With patient, step-by-step training, people learn to video call their families, pay their own bills, and feel confident again.

This is a composite scenario based on common experiences shared by returning citizens — not a specific individual's story.

70K

Texas releases about 70,000 people from prison every year, and the state employs fewer than 140 reentry case managers to support them. Community programs like ours fill the gap.

55%

Formerly incarcerated adults are far less likely to feel confident using the tools that reentry depends on. Only 55% feel confident accessing government services online, compared with 77% of the general public.

We focus on everyday tasks: calling and texting, email, online forms, job applications, paying bills, telehealth, and staying safe from scams.

3

weeks to build everyday confidence with your phone and online safety

Support practical training that helps people reconnect and move forward

Your support helps fund training, devices, and online safety tools for participants rebuilding their lives.

Get In Touch

Have questions? We'd love to hear from you.

Whether you're interested in our program, want to partner with us, or just want to learn more — reach out. We typically respond within 24–48 hours.

Location

Pflugerville, TX 78660

For Partnership Inquiries

Reentry programs, libraries, colleges, and community organizations — email us at [email protected]

Send us a message